Shipping Policy

Shipping Policy for Golden Grillz

US Shipping Policy

Golden Grillz is dedicated to delivering your items promptly and efficiently. We currently offer shipping exclusively within the United States.

Processing and Delivery Times

  • We dispatch orders via USPS on the next business day following your order placement. Please note, we do not operate on weekends or federal holidays.
  • Once your order is on its way, we'll send you an email with a tracking number so you can follow its journey.

Shipping Rates

Our standard shipping rates and estimated delivery times are:

  • USPS First Class (3-5 days): $4.99
  • USPS Priority (2-3 days): $8.99
  • USPS Express (1-2 days): $39.99

Address Requirements

It's important to provide a valid shipping address when placing your order. If a package is returned to us due to an invalid address, we can reship it to you, but you'll need to cover the additional shipping cost. Alternatively, we can issue a refund minus the original shipping charges for non-custom jewelry.

International Shipping

Please note that we only ship within the United States and do not offer international shipping at this time.

Order Types and Shipping

  • Custom Grillz: Mold kits for custom grillz are sent out within 1 business day.
  • Custom Pendants: You'll receive a shipment confirmation, but your custom pendant will ship in 6-8 weeks to accommodate production time.
  • Custom Jewelry: A shipment confirmation will be sent, but your items will not ship until production is complete. The timeline varies depending on the specific design.
  • Pre-made Jewelry: Ready-to-wear items are shipped within 1 business day.
  • Mixed Orders: We'll ship in-stock items within 1 business day. Custom jewelry will follow in a separate package once production is complete. For example, if you order a chain with a custom pendant, we'll send the chain only after your pendant is ready.

Contact Us

If you have any questions about your order or our shipping practices, please reach out to us. We're here to help ensure your shopping experience is as smooth and enjoyable as possible.

Golden Grillz Customer Service
Email: goldengrillzllc@gmail.com
Address: 4010 E State St #103, Rockford, IL 61108
Phone: (815) 227-5742